Service

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Volunteers use their personal vehicles to transport Faith in Action clients. They also donate their gas expense.

Service Region: Winchester, Frederick, Clarke, northern parts of Shenandoah County and northern parts of Warren County.

Service Availability: As a volunteer-based service with limited capacity, Faith in Action does not guarantee service.  However, we have been able to fill 95% of all qualifying requests.  Generally, the further the transport takes us from our Winchester Hub, the more time it takes to secure a driver. So advanced notice of ten days to two weeks is key to securing a ride.  Transports that link clients with life-saving care are given priority status.

Hours of Operation: Monday through Friday 7 a.m. to 7 p.m.

Safety: All Faith in Action volunteers are Valley Health credentialed.  Each submit to an annual DMV check and TB testing, take a driver safety class and are covered for auto and personal liability while serving FIA clients.  All volunteers are encouraged to take a driver safety course and all are covered by auto and volunteer liability insurance.

Alternative Transportation: SAAA’s WellTran offers low cost, door-to-door transportation and will accommodate persons in wheel-chair.   Logisticare operates for Medicaid and is covered under most Medicaid plans.  For persons traveling within city limits, Winchester Transit and Paratransit is convenient and low cost.  Valley Medical Transport provides non-emergency ambulance service.  For a fuller listing of area transportation services, contact www.211virginia.org.

Service Interruption: In the event that inclement weather creates hazardous road conditions, Faith in Action will not provide service. If road conditions are questionable the viability of assigned transports will be determined on a case-by-case basis. We do not transport on Christmas or Easter but will accommodate holiday schedules for clients who receive regular treatment.